Cookie Policy

What are cookies?

Like many websites, we use "cookies" when you visit our Website. Cookies are pieces of information that are transferred to your computer's hard drive via your web browser and we use them for various purposes to improve your experience on our Website.

By visiting our Website you agree to us placing cookies on your device and accessing them when you visit the Website in the future.

Further information about cookies can be found at www.allaboutcookies.org.

 

What cookies do we use and what do we use them for?

In some cases, we will need your agreement in order to use cookies on this website. This is usually implied through your continued use of our website after we have made you aware of our use of cookies and the information in this cookie policy via the pop up on our website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable us to offer you a product, service, offer, reward or promotion which you are applying, or have applied, for).

We use cookies for various purposes, for example, so that we can measure and analyse how customers use our Website which enables us to improve functionality, and so that we can record your preferences and provide you a more convenient and personalised experience. A list of some of the cookies we use are set out in the table below.  This list is subject to change without notice.

 

CookieDescription
DoubleclickThis is a tracking pixel that records traffic coming from 3rd party sources.
Full StoryCustomer journey tracking
Google AnalyticsWeb analytics tracking
OlarkLive chat and support feature
Redis Session keyopen source, in-memory data structure store, used as a database, cache and message broker
Smarter ClickPopup and remarketing agency
Google adwordsConversion tracking
Future FinanceContains a session cookie recognizing applicant to process loan application through completion
Security Cookies Session cookies used to support security measures within the site.
Facebook Conversion tracking

 

How to monitor or disable cookies

A web browser is usually set to accept cookies automatically but can be changed to decline them. If you do not want to receive cookies from us, the “help” section in your browser should provide instructions on how to locate the file that stores cookies. You can also find more information about controlling cookies at https://ico.org.uk/for-the-public/online/cookies/.

These procedures do not apply to cookies that may be set by our business partners.

Please note that by deleting or disabling future cookies your user experience of our Website may be affected and you might not be able to take advantage of certain functions on the Website.